Submit a Ticket,
We want to hear from you!
Please let us know if you need additional information, or we can serve your needs. We encourage you to use the contact form rather than email or phone.
To send us a message, complete the form, then click the 'Submit' button. We try to respond within one business day.
Please Note: Do not send credit card numbers or confidential information via the form.
Phone Support
If you have a question about our products or need to return an item, please use the contact form. For other needs, you can call Lewis Stepp, owner of the Craftsman Gallery, from 8 AM to 1 PM eastern time on Monday through Friday.
Office Line: 1-513-233-9019
Mobile Line: 1-513-706-5552
Office calls transfer to mobile when not in the office.
Postal address
(for mailings & returns):
The Craftsman Gallery, Inc.
PO Box 54101
Cincinnati, OH 45254
Warehouse address
(for freight shipments):
100 Olympic Drive
Milford, OH 45150
For us to respond, please provide the requested information. If you have a question about an order, please include your order number in the message block.